Customer Service is the foundation of our business. Technology plays a critical part in our offering and any modern travel program. However, dedicated and tailored service is what sets us apart from our competitors.
5.0 GOOGLE REVIEWS
Zoe made my last minute booking Super easy !!!
Big thank you
Chris and team are legends. So good at what they do. This is a picture from my holiday in Dubai booked by the guys.
They will fight anyone on the administration desk to get you your entitlements even if it’s 4am for them 😂😂
I have dealt with Caitlin for many years as my travel agent for work and leisure. She is very good at what she does, her travel knowledge is extensive, and she knows the secrets to getting you a great deal. Recently, Caitlin organised our family trip to Bali and we had a wonderful time. So glad the world is open to travel again, however it’s more important than ever though to use an agent and I would recommend Caitlin to anyone.
We contacted Caitlin Ramsay from Travel Tailor to organise our first overseas holiday since 2019. We are a family of 5 travelling to Dubai at Christmas time. We knew flight cost wasnt going to be pretty but thought we would see what an agent could do for us. Nothing was too hard for Caitlin, personalised approachable service and bonus was she saved us $1700 on flights alone, versus booking with Etihads Website directly!!
Highly recommend Caitlin as a travel agent. Thank you!
Travel Tailor is such a great service! Nick got me back to Australia during the pandemic when no one else could. Also Nicole has been great and helped us book our honeymoon in Africa for this July :). She was very patient with us as we made various changes to the trip and gave some great insight in to things to do in Africa that would make our trip the best it could be! Thank you so much Nicole - we will defintiely be back again when booking our next trip! James and Nicole 🙂
Went here based on some online reviews. Staff were very helpful and Caitlin was amazing. Sat down with us and we planned out our entire trip to Europe over the couple of hours.
Caitlin remained in regular contact in the days to come with my partner and me (no matter the time) fine tuning our itinerary, ensuring we got the best value for money possible. All up she booked flights, hotels, cars, internal flights and transfers and offered suggestions on a range of activities.
We are so pleased with the end result and cannot wait to travel! Such a casual but professional experience. Highly recommended.
Caitlin is an incredible operator. She made booking my extensive holiday a breeze, often providing us with valuable information for a greater experience, she even got back to us on a Sunday!! GREAT SERVICE.
Relaxed environment, friendly staff and a wealth of knowledge.
Couldn’t be happier with the trip we have planned via Travel Tailor. Caitlin went above and beyond to keep us in budget whilst still keeping all our key criteria in mind. (Not to mention us all having a great laugh along the way) 🙂
Amazing communication regarding any slight changes to rates or availability which made it easy to keep on top of the bigger picture! Appreciate the team and beyond excited for our trip!
Booked a trip with Nick and from start to finish the whole experience was easy and stress free. Nick was extremely knowledgeable with the details of flights, accommodation and insurance, and when the airline cancelled our flight during our trip they had it sorted before I could even speak to the airport staff - exactly what you want when you are overseas. Thanks again to everyone at Travel Tailor for making our trip so great! You can tell these guys have been in the industry a long time, and know the ins and outs. Won't hesitate to use them again.
Booking our trip with caitlin was the best decision we made for our holiday. She managed to book everything we needed and then deliver us things we never anticipated. for example, getting us the Q suite on our Qatar flight inclusive in our business class fare, amazing! Caitlin understands travel and knows how to problem solve any issues that may arise. If you want to book with absolute confidence, book with Caitlin.